Refund policy
At Stash Tea, our goal is your complete satisfaction. If within 30 days you are not completely satisfied with your purchase, return it for a prompt exchange or refund. Shipping and handling charges are non-refundable.
If there is an error with your order or items arrive damaged, please contact us at support@stashtea.com or 800-800-8327.
Return Instructions/Refunds and Exchanges:
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To initiate a return, please contact us at support@stashtea.com or 800-800-8327.
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Our customer service team will send a return label, which includes prepaid shipping.
- Refunds will be applied to the original credit card used and can take up to 10 business days to process depending on financial institution.